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The audience you would spend a year building is worth less than ten emails

Three of the most successful bootstrapped founders in software launched to audiences of twenty to thirty thousand people. Here is what those audiences produced, and what they did instead when it did not work.

·7 min read

The advice is everywhere and it sounds obviously right: build an audience first, then launch to it. Post consistently, build in public, accumulate followers, and when the product is ready you have a warm market waiting.

Three people took that path with audiences most of us will never have. Here is what those audiences produced at launch:

Founder Audience at launch What it produced
Jason Cohen (WP Engine) 20–30k subscribers 2 customers
Rob Walling (Drip) 20–30k to $7–8k MRR, then "plateaued hard with high churn"
Nathan Barry (ConvertKit) large stalled around $1,500 MRR

Two customers. Not two thousand — two. From an audience larger than the one you are being advised to spend a year building.

There are folks out there who say, if you want to start a SaaS, just build an audience on social media, and that is some of the worst advice that I hear in our space.

Rob Walling

The distinction that explains it

An audience gives you reach, but a network gives you leverage. Your audience might retweet you, whereas your network might introduce you to your first ten customers.

Rob Walling

Reach is people seeing a thing. Leverage is a specific person doing a specific thing because you asked them directly. An audience of twenty thousand cannot be asked for anything in particular; a network of forty can be asked for exactly one thing each.

The way that all of us got past it was iterating, focusing, finding product-market fit, and then using our network. Not an audience, not "here's a tweet by this thing", but: can I text you? Can I Slack you? Can I drop you an email and say, would you be willing to have me on your podcast? Would you be willing to be a customer?

Rob Walling

There is also a quality problem, and it is the part people find hardest to hear:

You're going to wind up selling to people who want to follow your entrepreneurial journey — other aspiring entrepreneurs who tend to be super price sensitive, high churn, just want to check out new tools. Not an ideal customer base to build any type of sustainable business around.

Rob Walling

An audience built by talking about building attracts people interested in building. If your buyer is an operations lead at a logistics firm, they are not in that audience, and no amount of growing it brings them closer.

The number that settles it

One anecdote is a story; this is a population. Across 210 funded bootstrapped software companies, fewer than 5% ever built an audience — and dozens of them are at seven and eight figures of revenue. Separately: only about 20% of founders should attempt founder-led marketing at all, and only those who are intrinsically pulled to it.

So the honest reading is not "audiences never work". It is that audience-building is a specialist path taken by a small minority, it takes years, and the overwhelming majority of successful companies in this data got their customers another way. If you are drawn to it, do it. If you are doing it because it seemed like the plan, it is not the plan.

What replaces it: somebody else's audience

The alternative is not "no distribution". It is borrowed distribution, and it works at a scale that is almost comic next to the audience numbers above.

Rob's own worked example: ten emails, eight yeses, each producing dozens of customers and $1,000–2,000 in monthly recurring revenue per swap — with no code written. Ten emails. To people who already had the audience.

The mechanics are unglamorous and they are the whole method:

  • List twenty people or companies who already talk to your buyer. Not competitors — anyone with their attention. Newsletter writers, podcast hosts, consultants, tool vendors whose customers are your customers, community organisers.
  • Ask for one specific thing each. A swap, a guest post, a joint webinar, an integration, a mention, a warm introduction to three of their customers. A specific small ask is answerable; "would you like to collaborate" is not.
  • Lead with what they get. Their audience wants your thing to exist, or your audience is useful to them, or you will do the work. Say which.
  • Do the work yourself. The reason these get yeses is that you are offering to produce something they would otherwise have to make.

Eight yeses out of ten is not a typical response rate to strangers — it is a typical response rate to people who can see immediately what is in it for them.

Keeping the relationship alive between deals

A network decays if it is only contacted when you want something. Two devices keep it warm without pretending to be a content strategy.

The regular note. Something short and genuinely useful, on a schedule, to the people who matter:

We should be giving them a newsletter every month with just basic stuff. You're staying top of mind with them a little bit, and then you're suggesting this.

Jason Cohen

The mechanism is that it makes the next ask normal rather than sudden.

The excuse to call. An event, a briefing, a round-up, a small online conference — anything that gives you a legitimate reason to contact fifty people at once:

It's an excuse to invite everyone, to get top of mind with these agencies. Who knows how many of them will do it? But it's an excuse.

Jason Cohen

And the trick that makes it affordable: pre-record the talks, then have each speaker live in the chat during their own session. You get the production quality of recorded video and the presence of a live event, and the whole thing survives one person's broadband failing.

What to do this week

  1. Write the list of twenty who already have your buyer's attention. It exists whether or not you have written it down.
  2. Send ten emails with one specific small ask each. Not a partnership proposal — one thing, this month.
  3. Stop counting followers as progress unless you are in the 20% who genuinely want to do that work for years.
  4. Put one recurring, useful note on the calendar so the next ask is not the first contact in eight months.
  5. Invent one excuse to call fifty people at once, and pre-record it.

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