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Answer an inbound lead

Paste what a lead sent you and get the reply to send, in your voice, plus whether they are worth your time.

How to do it

  1. Open Inbound in the menu on the left. It opens on Reply.
  2. Paste what they sent as it is: the email, the LinkedIn message or the form.
  3. If you like, press More options to add their company and anything the reply must say, such as your price or when you can start.
  4. Press Write the reply. Within a minute you see Worth answering or Skip it, and the reply under it.
  5. Press Copy the reply and send it from your own mail.
  6. If they are worth a call, press Prepare the call for a call sheet.

Good to know

  • It never makes up a price, a date or a promise. A number in the reply comes only from what you typed under More options.
  • When a quote needs facts the message doesn’t give, Ask before you quote lists what to find out first.
  • Why shows who sent it and what they really want.
  • Your replies are kept under Recent on the same screen.

Next

Prepare for a call Make the email sound like you